Minimum Supported Firmware Versions
To work perfectly with CHITUBOX Pro, you should install at least the minimum supported version of firmware for your printer. Check the list below to see which version to install. You can take a look at this tutorial this tutorial to know how to update firmware.
| Printer models | Minimum firmware versions | Firmware downloads |
|---|---|---|
| CREALITY LD-002R | V4.4.3_x1_LCDKE | Download |
| CREALITY LD-002H | V4.4.3_x1_LCDKE | Download |
| CREALITY LD-006 | V4.4.3_x2_LCDM1 | Download |
| ELEGOO MARS | V4.4.1_LCDF | Download |
| ELEGOO MARS PRO | V4.4.1_LCDF | Download |
| ELEGOO MARS 2 | V4.4.3_c2_LCDF | Download |
| ELEGOO MARS 2 PRO | V4.4.3_c2_LCDF | Download |
| ELEGOO MARS C | V4.4.1_LCDF | Download |
| ELEGOO SATURN | V4.4.3_z1_LCDZ | Download |
| EPAX E6 mono | V4.4.3_v2_LCDK1 | Download |
| EPAX X133 4Kmono | V4.4.3_h4_LCDH | Download |
| EPAX X156 4Kcolor | V4.4.3_h4_LCDH | Download |
| EPAX E10 | V4.4.3_m3_LCDM1 | Download |
| EPAX E10 89mono | V4.4.3_m3_LCDM1 | Download |
| EPAX X1K 2Kmono | V4.4.3_v2_LCDK1 | Download |
| EPAX X1-4K | V4.4.3_h4_LCDH | Download |
| EPAX X10 89mono | V4.4.3_m3_LCDM1 | Download |
| Phrozen Sonic 4K | V4.4.3_p1_LCDM1 | Download |
| Phrozen Sonic Mighty 4K | V4.4.3_LCDP3 | Download |
| Phrozen Sonic Mini 4K | V4.4.3_LCDP2 | Download |
| QIDI Shadow5.5s | V4.4.3_v2_LCDK1 | Download |
| QIDI Shadow6.0 Pro | V4.4.3_k1_LCDK1 | Download |
| QIDI i-box mono | V4.4.3_m3_LCDM1 | Download |
| QIDI S-box | V4.4.3_k1_LCDK1 | Download |
| QIDI 6.08 mono | V4.4.3_v2_LCDK1 | Download |
| Stek X-Cube Plus 4K | V4.4.3_m2_M1 | Download |
| WanHao CGR MONO | V4.4.3_m3_LCDM1 | Download |
| WanHao CGR MINI MONO | V4.4.3_v2_LCDK1 | Download |
| WanHao Hellbot | V4.4.3_v1_LCDK1 | Download |
| Peopoly Phenom | V4.4.1_LCDH | Download |
| Peopoly Phenom L | V4.4.1_LCDH | Download |
| Peopoly Phenom Noir | V4.4.1_LCDH | Download |
| Peopoly Phenom XXL | V4.4.1_LCDH | Download |
Frequently Asked Questions
CHITUBOX Pro is priced at 169 USD per year. You will be able to enjoy the full powerful features of CHITUBOX Pro, free software updates, and our professional support service for one year. After your license expires, you need to purchase another license so you can continue using the software.
To use CHITUBOX Pro, your computer and 3D printer need to satisfy the minimum system and printer firmware requirements listed on the CHITUBOX Download download page. You should take a look at them and try the program before you purchase the program.
CHITUBOX Pro also requires Internet connection. We will publish an offline version of CHITUBOX Pro later as soon as we finish its development.
CHITUBOX Pro supports macOS X 10.6 or above, and the 64-bit Ubuntu, Debian and FEDORA systems.
The Mac and Linux versions of CHITUBOX Pro will be released in July 2021. For now they cannot be downloaded. Sorry for any inconvenience.
You can only use one license to activate the software on one computer. If you want to use it on another computer, please go to https://cc.chitubox.com/login, select My Licenses and unbind your license from your computer. If you want to use CHITUBOX Pro on multiple computers, you need to purchase new license for them.
Currently, we only offer licenses valid for one year. After your license expires, you need to purchase another license so you can continue using the software.
Yes. We offer every new user a 7-day free trial. Download CHITUBOX Pro, then launch the software, sign in with your CHITUBOX account, and you should be able to enjoy the free trial.
The trial version has the same functionalities as the paid version.
We cannot refund your purchase after you complete it. You can have a free trial of the software before you decide whether or not to purchase CHITUBOX Pro. If you have payment issues such as duplicate charges, feel free to contact our support.
Please contact us for more information about bulk purchasing or educational discounts.
After your purchase of the software, please go to https://cc.chitubox.com/login, click My orders > Details for your order, then click Get Invoice.
Technical Specifications
Language Translations
- English
- French
- German
- Italian
- Japanese
- Spanish
- Portuguese
- Turkish
- Greek
- Russian
- Simplified Chinese
- Traditional Chinese
- Korean
- Hungarian
- Dutch
- Polish
- Finnish
- Czech
- Arabic
Supported File Formats
cws (via plugins), lgs (via plugins)
Supported Platforms
Windows
Mac OS
Linux
Ubuntu, Debian, and Fedora-based distributions are all supported
64-bit installers are available
Recommended versions: Ubuntu
14.10/16.04/18.04 and higher versions
System Requirements
Recommended
Multi-core processors, maximum frequency higher than 3GHz
Larger than 8GB of RAM
Larger than 20GB of SSD
GPU with RAM ≥ 1GB
Display resolution larger than 1280x1024
Minimum
Intel® or AMD® processors with basic frequency higher than 2.0GHz
4GB of RAM
Larger than 10GB of hard drive
GPU with RAM ≥ 1GB
Display resolution larger than 1280x960