To work perfectly with CHITUBOX Pro, you should install at least the minimum supported version of firmware for your printer. Check the list below to see which version to install. You can take a look at this tutorial this tutorial to know how to update firmware.
Note: If your printer is not listed here, please check if you are using the .ctb format for slicing. If you are using this format, please find your firmware on the Chitu Systems website . If you don't know which Chitu board you are using, please contact your printer manufacturer. If you don't use the .ctb format, you don't need to update firmware to use CHITUBOX Pro. However, you CANNOT use some new features like Multi-parameter Slice .
CHITUBOX Pro is priced at 169 USD per year. You will be able to enjoy the full powerful features of CHITUBOX Pro, free software updates, and our professional support service for one year. After your license expires, you need to purchase another license so you can continue using the software.
To use CHITUBOX Pro, your computer and 3D printer need to satisfy the minimum system and printer firmware requirements listed on the CHITUBOX Download download page. You should take a look at them and try the program before you purchase the program.
CHITUBOX Pro also requires Internet connection. We will publish an offline version of CHITUBOX Pro later as soon as we finish its development.
You can only use one license to activate the software on one computer. If you want to use it on another computer, please go to https://cc.chitubox.com/login, select My Licenses and unbind your license from your computer. If you want to use CHITUBOX Pro on multiple computers, you need to purchase new license for them.
We cannot refund your purchase after you complete it. You can have a free trial of the software before you decide whether or not to purchase CHITUBOX Pro. If you have payment issues such as duplicate charges, feel free to contact our support.