Q: From which date does the Monthly Subscription start to be calculated?
A: When you purchase the Monthly Subscription of CHITUBOX Pro, it will automatically charge you on a monthly basis. The monthly charge starts from the day you purchase, not when you first activate your Pro Monthly license.
Q: Can I cancel the automatic renewal of my CHITUBOX Pro Monthly Subscription?
Please login and enter "My Account", in the "My License" module, find the Pro version you purchased and click "Unsubscribe". Cancellation of auto-renewal does not affect the normal use of the purchased CHITUBOX Pro Monthly Edition.
Q: Can I enjoy the first-month discount of the CHITUBOX Pro Monthly Subscription every month?
A: Each registered user can only enjoy the first month offer($9.99/First Month) of CHITUBOX Pro once.
Note: Each registered user can only purchase 1 Pro Monthly Edition at the same time. If you have already purchased and did not cancel the auto-renewal, you cannot purchase a second Pro Monthly Edition.
Q: How should I choose between the Monthly and Annual Editions of CHITUBOX Pro?
A: Most users would choose the Annual Edition, and it starts from the date when you activate your license, not the day of purchase. If you have long-term usage needs, it is recommended that you purchase the Annual Edition of CHITUBOX, and you don't have to worry about auto-renewal. However, the Monthly Edition is starts from the day of your purchase, with the first monthly discount.